Professional Certificate in Next-Gen Service Management for Professionals
-- ViewingNowThe Professional Certificate in Next-Gen Service Management for Professionals is a comprehensive course designed to empower IT service management professionals with the latest industry practices and techniques. This certification program focuses on enhancing your skills in areas such as DevOps, Agile, Lean, and ITIL 4, making you well-equipped to manage modern IT service environments.
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GBP £ 140
GBP £ 202
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Here are the essential units for a Professional Certificate in Next-Gen Service Management for Professionals:
◦ Service Management Fundamentals
◦ Next-Generation Service Management Concepts
◦ Lean and Agile Service Management
◦ ITIL 4 Foundation: Key Concepts
◦ Value Stream Mapping for IT Services
◦ Designing Next-Gen Services with ITIL 4
◦ Implementing Next-Generation Service Management
◦ Service Desk and Incident Management in the Digital Age
◦ Continual Improvement in Next-Gen Service Management
These units cover a comprehensive range of topics to provide students with a solid foundation in next-generation service management concepts, methodologies, and best practices. The curriculum focuses on practical application, enabling students to apply their knowledge to real-world scenarios and challenges. The course emphasizes the importance of integrating ITIL 4 and lean and agile principles to create value-driven, user-centric services that drive business outcomes.
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DevOps Engineer: 20%
Site Reliability Engineer: 15%
Network Engineer: 10%
Security Analyst: 23%
Data Scientist: 20%
By earning a Professional Certificate in Next-Gen Service Management for Professionals, learners can stay ahead of the curve and meet the growing demand for these skills in the UK job market.
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