Global Certificate in Demand Planning for Services
-- ViewingNowThe Global Certificate in Demand Planning for Services is a comprehensive course designed to equip learners with the essential skills required for successful demand planning in the services industry. This course emphasizes the importance of understanding customer needs, forecasting demand, and managing service operations effectively.
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⢠Demand Planning Fundamentals: Introduction to demand planning, types of demand, and the importance of demand planning in services
⢠Forecasting Techniques: Time series analysis, causal forecasting, qualitative methods, and judgmental forecasting
⢠Demand Planning Software: Overview of demand planning software, features, and benefits
⢠Collaborative Planning, Forecasting, and Replenishment (CPFR): Principles, benefits, and best practices
⢠Integrating Demand Planning with Sales and Operations Planning (S&OP): Aligning demand plans with supply chain and financial plans
⢠Demand Planning Metrics: Key performance indicators (KPIs), service level agreements (SLAs), and forecast accuracy
⢠Monitoring and Adjusting Demand Plans: Continuous improvement, monitoring, and adjusting demand plans based on actual demand
⢠Change Management in Demand Planning: Managing change, communication, and stakeholder engagement in demand planning
⢠Demand Planning for New Services: Launching new services, market segmentation, and forecasting demand
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