Executive Development Programme in CX Strategy & AI Ethics

Name: Executive Development Programme in CX Strategy & AI Ethics
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The Executive Development Programme in CX Strategy & AI Ethics is a certificate course designed to empower professionals with the necessary skills to lead in the age of digital transformation. This programme emphasizes the importance of customer experience (CX) strategy and AI ethics, both of which are critical components in today's data-driven business landscape.

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AboutThisCourse

With the growing demand for AI-driven solutions, there is an urgent need for professionals who can navigate the ethical implications of these technologies. This course equips learners with a deep understanding of AI ethics, enabling them to make informed decisions that prioritize customer trust and loyalty. By the end of this programme, learners will have gained essential skills in CX strategy, AI ethics, and data-driven decision-making. These skills are in high demand across industries and will enable learners to advance their careers and contribute to the success of their organizations.

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CourseDetails

• CX Strategy Fundamentals
• Understanding Customer Experience (CX)
• Importance of Customer Experience in Business
• Developing a Customer-Centric Mindset
• CX Strategy Formulation
• AI Ethics for Business Leaders
• Understanding AI and Its Implications
• Ethics in AI: Risks, Challenges, and Opportunities
• Developing an Ethical AI Strategy
• Implementing AI Ethically in CX Strategy

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CX STRATEGY & AI ETHICS

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London School of International Business (LSIB)

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05 May 2025

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