Executive Development Programme in Active Listening for Senior Management

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The Executive Development Programme in Active Listening for Senior Management is a certificate course designed to enhance communication skills for career advancement. This programme emphasizes the importance of active listening in effective communication, a skill often overlooked in leadership development.

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AboutThisCourse

Learners will gain a deep understanding of the impact of active listening on building relationships, influencing, and negotiating, leading to improved decision-making and problem-solving abilities. In today's fast-paced and technology-driven work environment, active listening is a critical skill that sets senior managers apart. The course is highly relevant to various industries, addressing the industry demand for effective communication and leadership skills. Learners will acquire practical tools and techniques to improve their listening skills, enabling them to better understand their teams, clients, and stakeholders. By completing this programme, senior managers will be equipped with essential skills for career advancement and improved job performance.

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CourseDetails

• Introduction to Active Listening: Understanding the concept, benefits, and importance of active listening in the workplace
• Barriers to Effective Listening: Identifying common obstacles that hinder effective listening and strategies to overcome them
• Developing Active Listening Skills: Techniques and best practices for improving concentration, minimizing distractions, and demonstrating empathy
• Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and tone to enhance listening comprehension
• Listening for Clarity and Understanding: Strategies for asking open-ended questions, paraphrasing, and summarizing to ensure accurate understanding
• Active Listening in Conflict Resolution: Utilizing active listening techniques to de-escalate conflicts, build trust, and facilitate effective communication
• Active Listening for Leaders: Exploring the role of active listening in leadership, including enhancing employee engagement, fostering innovation, and building stronger teams
• Implementing Active Listening in the Workplace: Techniques for promoting a culture of active listening within the organization, including setting expectations, providing feedback, and modeling desired behavior
• Advanced Active Listening Techniques: Delving into advanced strategies, such as mirroring, reframing, and using metaphors, to deepen understanding and improve relationships

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN ACTIVE LISTENING FOR SENIOR MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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